 |
Decreases
maintenance/support costs |
 |
Enables service level
agreement (SLA) obligations |
 |
Improves application/system
performance |
 |
Improves application/system
utilization rate |
 |
Increases efficiency of
support activities |
 |
Increases productivity
through automation |
 |
Maintains intellectual
property investment |
 |
Preserves value of
technology |
 |
Reduces application/system
variation (increases reliability) |
 |
Reduces paper documentation
requirements |
 |
Strengthens
application/system security |